Privacy Policy

1. Introduction

BARAKAT ALTABIEYA FOR VEGETABLES & FRUITS TRADING L.L.C.("we", "us", or "our"), operator of the FreshHub platform, respects your privacy. This policy explains how we collect, use, and protect your personal information when you use our website and wholesale platform.

2. Information We Collect

We may collect the following information:

• Account details: name, email, company name, and phone number
• Order and inquiry data: quantities, delivery locations, and notes
• Usage data: pages visited, search queries, and device information
• Communications: messages sent through our contact forms

3. How We Use Your Information

We use collected information to:

• Process order requests and respond to inquiries
• Provide market price updates and container notifications
• Improve our platform and user experience
• Comply with legal and regulatory requirements in the UAE

4. Data Storage

Account preferences and saved items may be stored locally in your browser. Business inquiry data is retained on our systems for as long as necessary to fulfill orders and meet legal obligations.

5. Sharing of Information

We do not sell your personal information. We may share data with logistics partners, payment processors, or regulatory authorities only when necessary to fulfill orders or comply with law.

6. Cookies and Local Storage

We use browser local storage to maintain your login session, language preferences, and saved items. You can clear this data through your browser settings at any time.

7. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us. We will respond within a reasonable timeframe in accordance with applicable UAE data protection regulations.

8. Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is completely secure.

9. Contact Us

For privacy-related inquiries, email info@barakataltabieya.com or visit our contact page.